PLEASE NOTE THAT ALL CONSULTATIONS ARE BY APPOINTMENT ONLY!

Our appointment system aims to provide enhanced patient convenience, with reduced waiting times and top quality consultations. The nature of our work means that patients may not be seen exactly at their appointment time, but we always endeavour to do so. Delays are usually due to a patient requiring extra time, or an emergency. We would greatly appreciate your understanding and patience in the event of any overrun or delay.

We always endeavour to let you book an appointment with the Doctor of your choice at a time that suits you best. Unfortunately, this is not always possible, but we will give you a choice of options. We are constantly reviewing our appointment system to ensure that we provide our services in the most effective and efficient way.

To Book an Appointment please either phone us @ 09066-26644 or attend Reception in person. To Request an Appointment online please click here.

If you have booked an appointment it is very important to let us know as soon as possible if you need to cancel it.

Appointment Length

Our routine appointment system is based upon a standard 15-minute consultation. If you feel that you require a longer appointment to discuss more complex issues, please mention this to Reception when you are booking your appointment.

Routine Appointments

These are intended for non-urgent problems or to follow up a pre-existing condition. In order to provide continuity of care, it is generally best to book with the Doctor you saw originally. These appointments may be booked in advance but you may need to wait a few days to see your preferred Doctor.

Urgent Appointments

If you need to see a Doctor urgently you can book an appointment for our Rapid Access Clinic. Please note that we may not be able to offer a choice of appointment time or Doctor.

Family Appointments

Separate appointments must be made for each family member who wish to be seen. Family members with the “same symptoms” may be accommodated with a shorter concurrent appointment. Please inform Reception when booking your appointment if you need to avail of this service. Additional fees may apply.

Missed / Late Appointments

As we run our practice on an appointment only basis, we would greatly appreciate if you could arrive on time for your appointment. If you have made an appointment, then you have a responsibility to attend on time. Please factor in travel time, whether for traffic/bus schedules/parking, and aim to arrive 10 minutes ahead of your appointment time.

Patients who arrive more than 10 minutes late for their appointment may be asked to reschedule their appointment. Patients who repeatedly arrive late/cancel/fail to turn up for their appointment, may be asked to find another doctor.